Check-in Information Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards and cash Special Check-in Instructions This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - 9:00 PM. The check-in location differs from the property location. Check-in location: [35 Núi Ngọc, Cát Bà, Hải Phòng]. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests must contact the property in advance for check-in instructions and lockbox information. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools. Mandatory Fees null Optional Fees Airport shuttle fee: VND 700000 per vehicle (one-way, maximum occupancy 4)Nearby parking fee: VND 100000 per night(328 ft away; open 24 hours)Hosted evening meal: VND 250000 The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Important Notes The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.