Check-in is from 4 pm. Check in, registration and key collection is to be conducted from the Homes Welcome Center, located at 6365 W Irlo Bronson Memorial Highway, Kissimmee, Florida 34747. After-hours key collection is available from the electronic lock box at the Welcome Center. Homes assistance is available 24 hours a day by telephoning the free number 1-800-713-8356 and selecting the urgent message option. When registering for the villa guests will be asked to supply a credit card as security. A refundable security deposit of USD 500 is required at registration for each home or apartment that has been booked. The following items can be added to the booking for a daily additional fee: pool heating, cot rental and highchair rental. All apartments are non smoking and pets are not allowed. Check-out time from the accommodation is 10 am.