Front desk is open 24/7. Please inform Kilkenny Pembroke Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Guests under the age of 18 can only check in with a parent or official guardian. Please note that different terms may apply for group bookings over 5 rooms. For bookings of 5 or more rooms, a separate group confirmation and cancellation policy applies, please contact the hotel directly.