Please inform Heather Lea Guest Rooms in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. This property will not accommodate hen, stag or similar parties. If you cause damage to the property during your stay, you could be asked to pay up to GBP 400 after check-out, according to this property's Damage Policy. Kindly note a complementary breakfast grab bag is available for guests. Housekeeping on request. Door cards are available in rooms to hang on door if you do not require this service