Please inform Feriendorf Klosterheide in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. This property will not accommodate hen, stag or similar parties. A damage deposit of EUR 100 is required. The host charges this 14 days before arrival. This will be collected by bank transfer. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via bank transfer, subject to an inspection of the property. Please note that bed linen and towels are not provided. Guests can bring their own or rent them at the property for the following extra charges: Bed linen: EUR 8 per person, per stay. Towels: EUR 8 per person, per stay. Prices beginning 1 January 2021: Bed linen: EUR 4 per person, per stay. Towels: EUR 3 per person, per stay. When travelling with dogs, please note that an extra charge of EUR 30 per pet, per stay applies.