The requirements for documents needed at check-in depend on the type of accommodation and the applicable regulations. For hotels and other accommodation facilities, a Russian passport, an international passport, or a driver’s license may be accepted. For apartments, serviced apartments, and other properties where check-in or contract conclusion is carried out according to the rules of a specific property, the required documents are determined by the property itself. Contactless check-in is provided. To receive instructions, guests contact the property immediately after booking. Contact information is provided in the booking confirmation. Calls are accepted until 10:00 PM. For late check-in, guests need to contact the accommodation in advance to arrange the check-in time.