Front desk is open 24/7. This property will not accommodate hen, stag or similar parties. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. A deposit via bank transfer is required to secure your reservation (see Hotel Policies). The property will contact you with instructions after booking. The front desk is open from 07:00 until 22:00 from Monday to Sunday. The buffet breakfast is available from 7:00 to 11:00 am Monday to Sunday. The cleaning service is provided from 08:00 until 15:00 from Monday to Sunday. Free parking is available for one car per room. Reservations above $10,000 MXN have different terms and conditions, the property is going to contact the guest with more information.