A cleaning tax is not included in the reservation price and is payable separately at the hotel. Mandatory gala dinner fees may apply at Italy hotels. Guests should contact the hotel directly for more information. Final cleaning, heating and air conditioning are included. Please inform Pepper House in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. A prepayment deposit via bank transfer is required to secure your reservation. The property will contact you after you book to provide any bank transfer instructions.