Mandatory gala dinner fees may apply at Spain hotels. Guests should contact the hotel directly for more information. Front desk opening hours 09:00 - 21:00. Guests must be at least 25 years old to check in. For bookings of 7 nights or more, the main guest must be at least 18 years old. Guests from Canada and the USA must provide a photo of one of the following valid identification documents: driver’s license, passport, Canadian Permanent Resident Card, United States Permanent Resident Card, or a firearms license for Canadian residents only. Guests from other regions must provide a photo of either an international passport or a passport. Additionally, all guests must submit a photo of themselves holding their ID — a selfie with the document. A refundable security deposit must be paid before check-in. The deposit will be refunded automatically within 7 days after check-out, unless there are damages, smoking, or excessive noise during the stay, in which case it will not be refunded.