Please note that a surcharge may apply for UAE residents upon arrival. Mandatory gala dinner fees may apply at UAE hotels. Guests should contact the hotel directly for more information. Front desk is open 24/7. The amount of city tax depends on the number of bedrooms in the room. Deposit is not mandatory. Smoking or non-smoking rooms are subject to availability. Guests booked on Half Board (HB / HB+) or Full Board (FB / FB+) meal plans may enjoy lunch or dinner at any of the participating restaurants below: The complimentary shuttle bus service to Dubai Mall will resume on October 2, 2026 and will operate daily. Shuttle schedule: Departure from the hotel — 10:00 AM. Pick-up from Dubai Mall — 07:00 PM. Bakalis Greek Grill Taverna has reopened, serving Greek and Mediterranean cuisine daily from 5:00 PM to 11:00 PM (except Mondays). The Rohini on Wheels food truck has also resumed operations, offering Indian cuisine from 12:30 PM to 10:00 PM. The Infinity Floor is now fully open; guests staying in Infinity Suites enjoy the services of a personal butler, welcome amenities, access to the Infinity Rooftop Lounge, and daily dining on their private balcony — including breakfast, afternoon tea, and aperitifs.